Sports / Mobile
These terms set out the rules that apply when you access 399bat, use your account wallet, or place any transaction through Easypaisa or Bank Transfer. Read them before you continue — they define what we can do for you and what we ask in return.
By creating an account or completing any transaction on 399bat, you accept these terms in full. They apply to every session, every wallet movement, and every support request you raise with us. Where your access depends on local law — including eligibility under Pakistan regulations — these terms do not override that; they sit alongside it. We may update this document when our services change. The version shown in your account dashboard after login is always the current one. If a change affects how your account operates, we will notify you through the contact method you registered. Transactions processed through Easypaisa or Bank Transfer are subject to the conditions of those payment channels as well as these terms. In any conflict between this document and a payment provider's own rules, the narrower rule applies to your account. If you have a question about a specific clause, the support team can walk you through it before you proceed. We do not require you to accept changes retroactively; if you disagree, you may close your account and withdraw any available balance through your chosen payment method.
Transactions via Easypaisa fall under both these terms and Easypaisa's own channel conditions.
Bank Transfer withdrawals follow the verification steps shown in your account before processing begins.
The current version of these terms is always visible after you log in — no need to search for it.
Understanding the boundary of these terms helps you know what to raise with us directly and what falls under a third-party channel. Four areas are defined below so there is no ambiguity about where our responsibility starts and ends.
These terms govern how your 399bat account is opened, maintained and closed — including login credentials, wallet balances and the account settings you control from your profile page.
Deposits via Easypaisa and withdrawals via Bank Transfer are in scope. The specific limits and verification steps shown at the time of each transaction are part of the agreement.
Game titles available in the lobby — including those from PG Soft, CQ9 and Microgaming — are covered by these terms for access and fair use. RTP figures are shown only where the game or provider exposes them directly.
External payment processors, telecommunications providers and any linked service operate under their own terms. We are not liable for interruptions or policy changes on those channels.
These terms are not one-directional. You have concrete actions available at any point. You can review your full transaction history inside your account wallet — each Easypaisa deposit and Bank Transfer withdrawal is logged with a timestamp and status. If any personal detail registered against your account is incorrect, the account settings page lets you submit a correction request directly. For questions about a specific clause or how it applies to your situation, our support team is reachable through the contact paths listed on this page. If you want to request a change to your stored data or ask for a record of what we hold, send the request in writing through the support channel and we will respond within the timeframe shown there. We keep records only for as long as needed to fulfil the purposes described in this document.
Every Easypaisa deposit and Bank Transfer withdrawal is logged in your wallet history. Open the account page, select transaction history, and filter by date or method.
If your registered name, contact number or wallet reference is wrong, go to account settings and submit the correction. We verify changes before applying them.
Unclear about a specific clause? Reach the support team through live chat or the email address listed in the support section below. Quote the clause number if you can.
Send a written request via the support channel to ask what data we hold or to close your account. Pending balances can be withdrawn before closure is completed.
If something in this policy is unclear or you need to act on a right described above, use one of the contact routes below. Each one connects you to a team member who handles account and policy questions — not a general inbox.
The live chat button is visible after you log in. For policy and account questions, this is the fastest path to a response during active hours.
For written requests — data queries, correction requests, formal complaints — send to the support email address shown in your account dashboard. Include your registered account ID.
Most policy actions — reviewing terms, checking transaction records, updating details — are available directly inside your account without needing to contact us first.
We handle your account data according to the practices described here and in our privacy notice, which is linked from your account dashboard. These are the four areas that affect your account most directly.
Account data — name, contact details, wallet identifiers for Easypaisa or Bank Transfer — is used only to operate your account and comply with applicable requirements. We do not sell it to third parties.
We use cookies to keep your session active and remember your account preferences. You can manage cookie settings through your browser at any time; some functions may not work correctly if session cookies are disabled.
Your login credentials are your responsibility to keep private. If you suspect unauthorised access, contact support immediately using the live chat or email route so we can secure the account.
We retain account records for as long as required under applicable rules. To request deletion or amendment, submit a written request via the support email. Changes to these terms are posted to your account dashboard before they take effect.
These are the questions we receive most often about how these terms apply to accounts, transactions and data on 399bat.
The current version is always shown in your account dashboard after you log in. We update it there first, so that is the authoritative copy. You do not need to check any other page for the latest text.
Yes. All transactions processed through Easypaisa or Bank Transfer fall within the scope of these terms. Each payment channel also has its own conditions, and the narrower rule applies where there is any conflict between them.
Go to account settings after logging in and submit a correction request for the field that needs updating — name, contact number or wallet reference. We verify the change before applying it, and you will receive a confirmation once it is done.
Yes. Send a written request to the support email address shown in your account dashboard. Include your registered account ID in the message. We will respond within the timeframe stated in that channel and provide the relevant record.
You can request account closure through the support channel at any time. Any available balance in your account wallet can be withdrawn via Bank Transfer or Easypaisa before closure is finalised. Closure requests sent without a pending withdrawal are processed after we confirm the balance is clear.
Yes. Access and eligibility depend on local law and are available only where local law permits. These terms do not override applicable regulations. If you are uncertain about eligibility in your region, check the applicable rules before proceeding with account use.